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Interior of a property being prepared for review — representative photography, not a completed specialty restoration job.

Sewage

Dealing With a Sewage Backup?

If sewage backed up into a home or business, tell us where it is and what’s affected. Specialized cleanup may be needed. We’ll help you take the next step.

Independent provider may be needed

Sewage backup is contaminated work. Do not treat this page as DIY cleanup advice. If the area is unsafe, leave it.

What’s going on

If sewage backed up into a drain, a basement, or a living space, tell us where it is and what’s affected. Specialized cleanup may be needed. With your permission, we may connect you with one independent provider that does this work. A sewage backup is contaminated work — it is not something a regular cleaning crew should handle. Wilke does not send ordinary cleaning crews to that material. Do not follow DIY sewage-cleanup instructions from this website. If the area is unsafe, leave it and contact emergency services or the utility.

Why people land here

  • Sewage cleanup requires specialized handling. We can take the details and, with your permission, may help connect the request with an independent provider
  • One place to describe it instead of guessing who to call
  • Later ordinary property work only after the contamination is handled

FAQ

Common questions

Can your cleaning crew just disinfect it?

No. Contaminated sewage material is not ordinary Wilke cleaning.

Tell us what's going on

Name, phone, email, city, and a short description are required. Photos help.

Sewage Backup

A few more details (optional)

That’s enough to send.

A couple more details could help us review this faster. Adding the whether water is still entering is especially useful.

  • whether water is still entering
  • whether there is standing water
  • affected rooms

We’ll review the job and follow up with next steps.